Effective 2025]

Welcome to Layer’d Cakes. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.getlayerdcake.com and interact with our services.

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1. Who We Are
Layer’d Cakes
Website: www.getlayerdcake.com
Business Owner: Jen Albrow
Location: Darley, North Yorkshire, UK
Contact: getlayerdcake@gmail.com

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2. What Data We Collect
We may collect and process the following types of personal data:

• Identity Data – name, title

• Contact Data – email address, billing address, delivery address, phone number

• Financial Data – limited payment details (processed securely via third-party providers like Wix Payments, Stripe, or PayPal)

• Transaction Data – details of orders you have placed

• Technical Data – IP address, browser type, operating system

• Usage Data – how you use our website

• Marketing & Communications Data – preferences for receiving marketing from us

 

3. How We Collect Your Data
We collect data in the following ways:

• When you place an order or contact us directly

• Through cookies and analytics when you browse our website

• From trusted third-party services (e.g. payment and delivery providers)

 

4. How We Use Your Data
We use your data to:

• Process and deliver your orders

• Manage payments and refunds

• Communicate with you about your order

• Improve our website and services

• Send occasional marketing emails (with your consent)

 

5. Legal Basis for Processing
We process your data under the following legal bases:

• Contract – to fulfil your orders

• Legal Obligation – to comply with laws (e.g. tax)

• Consent – for marketing communications

• Legitimate Interests – to grow our business and improve services

 

6. Sharing Your Information
We only share your data with:

• Payment providers (e.g. Stripe, PayPal)

• Delivery companies (e.g. Royal Mail, DPD)

• IT and hosting providers (e.g. Wix)

• Professional advisers (e.g. accountants)

• Government authorities when legally required

We do not sell your data to third parties.

 

7. Cookies and Analytics
We use cookies and third-party tools (like Google Analytics) to understand website traffic and usage. You can control cookies in your browser settings.

 

8. Data Retention
We keep your data only as long as necessary for the purpose it was collected, including for legal, tax, and accounting requirements.

 

9. Your Rights
You have the right to:

• Request access to your personal data

• Ask for corrections

• Request deletion

• Object to processing

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at getlayerdcake@gmail.com.

 

10. How We Protect Your Data
We use secure systems and processes to protect your data from unauthorised access, loss, or disclosure.

 

11. Third-Party Links
Our website may include links to other sites. We are not responsible for their privacy practices or content.

 

12. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

 

13. Contact Us
If you have any questions about this policy or your data, please contact:
📧 getlayerdcake@gmail.com

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